Terms & Conditions

The following general terms and conditions describe and regulate the conditions for commercial transactions with Hardcase Technologies S.n.c. di Fedi Simone e Massi Alessio. In case of legal complications legal jurisdiction is exercised by Italian Republic.

Hardcase Technologies aim and business is production and marketing, which means as much as possible area-wide initiation and realisation of sales as well as promotion and initiation of promotion and marketing.
Our products are accessories for musical instruments.

The sales area is worldwide and the purchases can be done just form our web site:


An order confirmation still can be cancelled by us, if a change in the development of the commercial transaction occurs.

Payment must be done at the moment of the order submit, this means that after the order is placed, we ask the customer to wait for our definite information. The only methods of payment accepted is via Paypal or Bank Transfer. The customer will pay an extra charge depending on which methods of payment he choose from: Paypal is 4% more on the total amount, Bank Transfer is free of charge. Any kind of payment is not effective until the full amount of money is on our bank account.

The extended reservation of property rights applies to all of our commercial transactions, which means that the goods stay property of Hardcase Technologies until complete payment through the customer.

Sales Tax of the statutory amount is included in all prices quoted by us. Merchants can buy for with net price only if they have an accepted sales tax identification number (VAT-number) and if the goods are delivered to their verified address outside Italy or their address outside the EU where no VAT-number is needed. Every sort of custom taxes, depending on which country Hardcase Technologies will ship, are fully at customer debit, so before place your order please check you customs taxes.

We induce delivery by order of the customer at his own risk. The transfer of perils for the shipment is transferred at the moment of sending off the goods from the place of dispatch. This is effective worldwide, because there might be laws in other countries which could cause us to become liable for circumstances we do not need to know about. We handle shipment for his customers any kind of trouble with the courier it’ s a customer care, We will give all the details of the shipment and give full helps to his customers if they have trouble with their shipment.

If the customer does not explicitely wish another type of shipment we order an established transport company to deliver the goods insured and in the general delivery time. In most cases it will cause additional costs if the customer wishes other types of delivery.

We reserve the right to send partial delivery if it makes sense referring to the additional transport costs or other reasons. We try to fulfil any wish of the customer. The date of delivery can change afterwards in some cases, because of which our statements are non-binding to avoid juristical complications. In regular condition we dispatch the order between 48 hours, but if some extraordinary condition will occurs and we don’ t ship the order between 14 working days, the order is automatically deleted and the total amount fully refund.

Right of withdrawal is subject to Italian laws and by clicking here you can check it.

Checking the pack conditions and if it’ s not in good shape sign the courier receipt with reserve.

Checking goods immediately after reciept is highly recommended in addition to report possible damages to the deliveryman / shipping company and/or Hardcase Technologies, so that we can find a solution for the problem as soon as possible. Delayed report of transport damages causes after 7 days exclusion of liability through the shipping company. Default of acceptance is equal to acceptance of shipment.

Any pictures, texts and other advertising material used for promotion is generally our intellectual property. It may only be used, forwarded or copied exempt from charges with our definite authorisation. In case of promotional use our authorship has to be mentioned in a definite way.

Place of delivery and payment is Prato (PO). Place of jurisdiction for any claim from legal relationship between us and our customers is Prato (PO). The place of jurisdiction is exclusive for any claims against us. We may claim against the customer at any other legally responsible court of law. This agreement on jurisdiction does not apply for enterprises who are not merchants.

We are not legally liable for any damages of goods which we did not cause or which where unforeseeable. This also applies to any act to complete a contract.

Legal jurisdiction is exercised by Italian Republic. Jurisdiction for both parties is Italy.

Privacy Policy

Dear guest,
you can freely visit the online store Hardcasetechnologies.com, and view products and prices without necessity of give your personal data.

For making purchase is required to insert your personal data and your agreement to the treatment of them according to the rules of the decree gs. 196/2003. In particular are required your data for the invoice, for the shipment of your order and a personal e-mail where you will receive all the comunication related to your order and to our products.

Hardcase Technologies grant that every information provided at promotional purpose will be treated conform to the Decreto LGS. 196/2003.
Hardcase Technologies in addition communicate you that, as Lgs. 196/2003 tells, the user data provided at the moment of the order submission and/or for the invoice compile are excluded from the interested’ s agreement in so far taken according with the fiscal/tributary laws, with the communitary norms and just with the purpose the obligation derivative from the purchase agreement where the guest is involved and/or for the acquire of the necessary agreement informations alway and exclusively activated dy the guest (Art. 24, Lett. A e B, D. LGS. 196/2003).

Pesonal data cancellation request

The personal data are collected with the finality of record the guest and activate for him the procedures for the execution of the present agreement and the relative necessary comunication; that data are treated electronically according to the in force

laws and could be showed only on the judge authority request or other authority abled by law.
The guest have the rights described on the art. 7 d. lgs. 196/2003, that is: ask confirmation of the exhistence from the Hardcase Technologies SRL base of his personal data; to know their origin, the logic and the finality of their treatment; to obtain the update, rectification and the integration; to ask the cancellation, the transformation in anonimous form or the block in case of illicit treatment; to oppose to their treatment for legitimate motivations or in the case of the utiliztion of the data for commercial material, commercial informations, marketing research, direct sell or interactive commercial communication.

To obtain the cancellation of the data the guest have to write a communication via e- mail at: info@www.hardcasetechnologies.com or send a letter to the society base. Owner of the personal data collecting is Hardcase Technologies srl via Ferrucci 232 59100 Prato (PO).